Fair Housing Policy

Our Commitment

REAIGENT7 is committed to equal opportunity in housing. We support the federal Fair Housing Act (42 U.S.C. § 3601 et seq.), all state and local fair-housing laws, and the ethical obligations of the licensed real-estate professionals who use our Service. We do not tolerate discrimination or steering based on race, color, religion, sex, disability, familial status, national origin, or any other class protected under applicable federal, state, or local law.

The Seven Protected Classes

The federal Fair Housing Act prohibits discrimination based on:

• Race
• Color
• Religion
• National origin
• Sex (including sexual orientation and gender identity per HUD guidance)
• Familial status (families with children under 18, pregnant women, people adopting)
• Disability

Many states and localities add additional protected classes (for example, age, marital status, source of income, sexual orientation, gender identity, military status). You are responsible for knowing and complying with every applicable law in the jurisdiction where you operate.

What Counts as Steering

Steering is the act of guiding or discouraging buyers, sellers, or renters toward or away from housing based on protected-class characteristics. Steering can be explicit ("this neighborhood is better for [group]") or subtle (using neighborhood demographic statistics to imply "who lives here"). HUD and courts have repeatedly held that even neutral-sounding aggregate statistics — median age, household composition, household income, racial or ethnic composition — can constitute steering when used to characterize neighborhoods to prospective buyers.

Examples of content or behavior that may constitute steering:

• Describing a neighborhood as "great for young families", "perfect for retirees", or "popular with young professionals"
• Characterizing a neighborhood's demographic, racial, ethnic, or religious composition in listings or chat
• Using school quality ratings (vs. objective counts and distances) in a way that proxies for demographic composition
• Describing neighborhoods as "safe", "rough", or "diverse" when these terms function as demographic shorthand
• Asking buyers about family size, children, religion, national origin, or disability before showing homes

Platform Safeguards We Operate

We run several automated safeguards to reduce the likelihood that content or AI output produced or delivered through our platform contains steering language:

• Demographic data suppression. We do not surface demographic or protected-class-proxy statistics (age distribution, household composition, household income, poverty rate, education level) in AI chat context. If an agent asks our platform chat about neighborhood demographics, the chat returns a compliant redirect rather than a generated answer.
• Steering-phrase detection. AI outputs, extracted MLS facts, and agent-written listing descriptions are scanned for known steering phrases. Flagged AI responses are regenerated with a stricter prompt or replaced with a safe fallback. Flagged agent-written content triggers an on-screen warning in the editor.
• Prompt hardening. Our AI chat system prompts explicitly instruct the model to refuse to characterize neighborhoods by protected-class composition and to use only objective factors (school counts, walkability, commute, amenities, environmental risk, market trends) when describing areas.
• Audit logging. Detections and retries are logged so we can monitor the effectiveness of these safeguards and respond to patterns.

Safeguards are best-effort tools, not a guarantee. Automated systems can over-detect (flagging benign phrases) and under-detect (missing novel phrasings). They are not a substitute for your own professional judgment, your broker's supervision, or legal counsel. You remain responsible for the content you publish and distribute.

Content Removal & Account Action

We reserve the right to remove, modify, or refuse to display any content we determine, in our sole discretion, may violate fair-housing law. Repeated or willful violations may result in account suspension or termination consistent with our Terms of Service.

Reporting a Concern

If you believe content on our Service violates fair-housing law, or if you have experienced discrimination in a real-estate transaction, you can:

• Email us at support@reaigent7.com — we'll review promptly.
• File a complaint with HUD at hud.gov or by calling 1-800-669-9777 (TTY 1-800-927-9275).
• File a complaint with your state's fair-housing or civil-rights agency.

No Legal Advice

This policy summarizes our approach. It is not legal advice. For specific compliance questions, consult your broker, your state's real-estate commission, or an attorney licensed in your jurisdiction.